The debate surrounding Zimbabwe's Medical Services Amendment Bill has reached a critical juncture. Unfortunately, the discussion is increasingly defined by corporate friction, regulatory disputes, and competing commercial interests rather than a shared vision for improving healthcare outcomes.

Customer service is more than politeness, it is about trust, competitiveness and economic growth. Yet many Zimbabweans continue to face poor service in businesses and public institutions. Simbarashe Namusi explores why.

DURBAN, SOUTH AFRICA — The Southern African Development Community (SADC) is moving closer to implementing a regional UniVisa system aimed at simplifying travel across member states, but tourism industry leaders say its success will depend on reducing border delays and administrative hurdles rather than merely introducing another visa product.

BEITBRIDGE — A 64-year-old truck driver has been arrested after he was allegedly caught attempting to smuggle nearly two tonnes of dagga valued at approximately US$210,800 into Zimbabwe through the Beitbridge Border Post. The suspect, identified as Thapson Ndou, was arrested following an operation by law enforcement authorities who intercepted the consignment during routine border security checks.

HARARE — Residents of Sunningdale are calling on the City of Harare to clarify why they continue to receive water consumption charges on their monthly bills despite recently being moved onto a prepaid water meter system. The concern was raised by a resident who said prepaid water meters were installed in the suburb approximately three months ago as part of efforts to modernise water billing and improve revenue collection.

HARARE — Zimbabwe's leading mobile money platform, EcoCash, has regained control of its official X account after it was briefly compromised by an unauthorised individual who used the platform to post explicit content and messages claiming responsibility for the breach.

HARARE – In a shocking breakdown of municipal infrastructure, raw sewage has flooded the entrance and interior corridors of Budiriro Polyclinic, forcing patients, pregnant women, and visitors to wade through highly contaminated water to access healthcare.

HARARE — Residents of Glen Norah's Chitubu area are appealing for urgent intervention from authorities, community leaders, and anti-drug agencies amid growing concerns over drug abuse among young people in the community.

PENHALONGA, MANICALAND — The constant hum of high-capacity pumps echoing through Redwing Mine signals far more than a dewatering operation. It marks the beginning of what could become one of Zimbabwe's most significant mining revival projects and one of the largest gold restart investments currently underway in Southern Africa.

HARARE — The Zimbabwe Republic Police (ZRP) has warned that it will take firm action against any individuals or groups attempting to incite violence or public disorder during ongoing national debate and parliamentary deliberations on the controversial Constitutional Amendment Bill No. 3 (CAB 3).

HARARE — Opposition activist Godfrey Karembera, popularly known as Madzibaba VeShanduko, has been acquitted after spending eight months in prison on charges related to alleged anti-government mobilisation activities. The ruling brings an end to a case that attracted significant public attention following his arrest during a police crackdown linked to planned anti-government protests.

HARARE — A parliamentary committee has reported overwhelming public support for the controversial Constitutional Amendment (No. 3) Bill, claiming that 99.4 percent of submissions received during nationwide consultations backed the proposed constitutional changes.

HARARE – Prominent social media personality Patricia Jack has been remanded in custody following fresh criminal charges arising from controversial videos and statements published across her digital platforms.

NEW YORK — Zimbabwe has been elected to a non-permanent seat on the United Nations Security Council after securing overwhelming support from member states during elections held at the United Nations headquarters in New York on Wednesday.

HARARE — A wave of urgent Constitutional Court applications filed by voters across Zimbabwe is threatening to complicate Parliament's consideration of the controversial Constitutional Amendment (No. 3) Bill, which seeks to extend the terms of office of elected officials and introduce significant changes to the country's electoral system.

JOHANNESBURG — South Africa's national football team, Bafana Bafana, has been plunged into fresh controversy after allegations emerged that the team fielded 12 players during an international friendly against Nicaragua National Football Team, raising questions about possible disciplinary action and administrative oversight ahead of crucial FIFA World Cup preparations. The incident comes just days after a separate visa crisis disrupted the team's travel arrangements, forcing e

MASVINGO – A 41-year-old Bikita man has been sentenced to an effective 15 years in prison following his conviction for a shocking act of gender-based violence involving his nine-year-old niece.

NEW YORK — Social media has been flooded with claims that internet superstar IShowSpeed has outperformed the official FIFA World Cup 2026 anthem by music icons Shakira and Burna Boy, sparking one of the biggest online debates ahead of football's biggest tournament.

CHIMANIMANI — For months, the tranquil waters of the Haroni River flowed brown with sediment as excavators chewed through riverbanks and mining equipment roared day and night in one of Zimbabwe's most ecologically sensitive regions.

MAPUTO — The Mozambican government says at least five of its citizens were killed in what it described as xenophobic attacks in South Africa over the weekend, marking the first officially reported deaths linked to a recent wave of anti-immigration protests sweeping parts of the country.